10 Security Services in Indonesia: What's Available?

Indonesia, with a population of over 270 million and a vast territory, faces complex security challenges. These range from individual security to large-scale issues like industrial and infrastructure security. Consequently, security services play a crucial role in maintaining order and protection.

Nawakara, as a security service provider, will discuss various types of security services, the role of security companies, and the application of technology in the security industry.

Types of Security Services

Security guards, or “Satuan Pengamanan” (Satpam), are a vital part of the security system in Indonesia. They are responsible for maintaining safety and order at various locations, from residential areas to large companies. Here are some common services provided by security guards in Indonesia:

1. Surveillance and Patrol (Manned Guarding Service)

Security guards are tasked with conducting surveillance and patrols in the areas they guard. They ensure no suspicious activities occur and maintain order. Patrols can be periodic or continuous, depending on the needs and risk levels of the area.

• Residential Security Guards: These guards play a crucial role in maintaining the safety and comfort of residential areas. Their duties include protecting residents and property from various security threats.
• Corporate Security Guards: Security companies in Indonesia offer various security services for businesses. This includes securing buildings, offices, factories, and other industrial sites. Security measures involve trained personnel, CCTV monitoring, access control, and regular patrols.

2. Personal Escort (Close Protection Service)

Personal escort services are provided to individuals who need extra protection, such as high-ranking officials, celebrities, or entrepreneurs. Security guards assigned to personal escort duties typically have specialized skills in security and self-defense.

• Bodyguards: These personal security officers are specially trained to handle various threats their clients might face.

3. Emergency Response Team Service

This team is trained to handle various emergencies, such as fires, natural disasters, or security breaches. They have knowledge of evacuation procedures and first aid, allowing them to provide quick and appropriate responses in critical situations.

4. Guarding and Inspection Services

One of the primary duties of security guards is to monitor entry and exit points. Several types of guarding and inspection services include verifying identities, inspecting belongings, and maintaining set protocols. Here are some examples:

• Baggage Inspection Services: To ensure no dangerous or illegal items enter a certain area, security guards inspect belongings. They use detection tools such as metal detectors and X-ray machines to check bags and other items.
• Canine Services: Canine services involve using trained dog units for inspection. At Nawakara, we ensure that both the dog unit and handler are certified to provide maximum security detection without endangering visitors.
• Health Protocol Enforcement: During the COVID-19 pandemic, security guards provided services such as enforcing health protocols in their areas, including temperature checks, mask enforcement, and social distancing.

5. Integrated Security Systems (Electronic Security System)

Technology plays a significant role in modern security services. This includes CCTV surveillance, AI-based security systems, drone surveillance, and IoT integration for more effective monitoring and control.

6. Digital Radio Communication Service

Digital Radio Communication Service is a radio-based communication service that provides reliable, efficient, and secure communication solutions for various needs, both for individuals and organizations.

• Two-Way Radio Solutions: We provide complete two-way radio communication and telecommunication solutions with encrypted systems to ensure connection security.

7. 24-Hour Monitoring Command Center (Command Center)

The Security Command Center is an integrated control and monitoring center for managing and monitoring security in real-time. This service is designed to provide quick and effective responses to various security threats.

• Incident Reporting: Security guards also handle and document security reports from residents or workers in their areas. We document every incident and report it to the relevant authorities for further action.

8. Integrated Security Applications (Digital Patrol System)

The Digital Patrol System can help optimize security patrols using an application.

• Continuous Data Transmission: This application continuously sends real-time data between our field personnel and the Nawakara Command Center, and can also be integrated with your devices. This system enables more integrated surveillance, real-time reporting, and better security management.

9. Event Security Service

At large events or in emergencies, security guards control crowds. They ensure the crowd remains orderly and safe, ready to assist if unwanted situations arise.

• Event Security: Event security is essential for ensuring the smooth and safe operation of large events such as concerts, conferences, and exhibitions. This service includes security checks, crowd control, and emergency response.

10. Security Consultation and Training

Security consultation and training services aim to enhance the competence, skills, and professionalism of security guards in performing their duties. With guidance from experts and structured training programs, security guards can better handle various security challenges.

• Training Programs: Security companies are responsible for training their security personnel. This training includes physical skills, emergency response handling, and the use of security technology. Certification ensures that security personnel meet industry standards.

The Role of Security Companies

Security companies in Indonesia, such as Nawakara, play a crucial role in providing comprehensive and professional security services. They not only provide trained security personnel but also develop innovative security solutions tailored to client needs. Our company also collaborates with authorities and government agencies to ensure high security standards.

Conclusion

Security services in Indonesia continue to evolve to address increasingly complex security challenges. With the support of advanced technology and trained security personnel, security companies play an important role in maintaining order and protection in various sectors.

Nawakara is committed to providing professional, trained, and reliable security guard services. We enforce strict supervision over all our security services, with security personnel trained according to Indonesian Police standards.

Security guard training is an essential part of our services. Therefore, all our personnel receive comprehensive training in various security aspects to ensure they can reflect the appropriate image for your business.

We offer complete security guard services to meet your diverse needs. Consult your security needs at your business location by contacting us through our contact page for more information.