In today’s complex and risk-prone business environment, security can no longer be seen as just a support function. It is a vital part of operational strategy and asset protection. One of the foundational pillars of a robust security system is the presence of clear, structured, and integrated Standard Operating Procedures (SOPs).
This article provides an in-depth guide on how to develop security SOPs that are not only effective but also support the Integrated Security Solution (ISS) within a company.
A security SOP is an official guideline document that outlines standard procedures and tasks for maintaining security. It covers physical, digital, personnel, and emergency protocol aspects relevant to the company environment.
SOPs that focus solely on one aspect of security (e.g., only CCTV or only security personnel) are no longer sufficient. Today’s companies need SOPs that are fully integrated with technology systems, security teams, operational workflows, and risk management.
An integrated SOP enables companies to:
Ensure uniform actions across all security checkpoints
Improve the effectiveness of incident detection and response
Accelerate emergency responses
Increase coordination efficiency among security teams and stakeholders
1. Conduct a Security Risk Assessment (SRA) First
Before drafting SOPs, a company must perform an SRA to:
Identify potential threats and vulnerable points
Assess the impact and likelihood of risks
Determine security priorities in each area (red, yellow, green zones)
The results of this assessment form the basis for focused and relevant SOPs.
2. Structure SOPs Based on Function and Area
Segment SOPs into categories such as:
Entry/exit access (gate control, visitors, vendors)
Area patrol and surveillance SOPs
Usage of security systems (CCTV, access control)
Incident response and emergency procedures
Digital asset and information protection
Coordination with external parties and surrounding communities
3. Integrate Security Technology into SOPs
Ensure SOPs include protocols for using and monitoring security technologies:
Procedures for responding to triggered alarms
Who is responsible for 24/7 CCTV monitoring
Follow-up actions if access control detects a breach
Note: SOPs must align with the security systems in place—if there is a Command Center, reporting and coordination workflows must be clearly outlined.
4. Involve a Multidisciplinary Team in SOP Development
SOPs should not be developed solely by the security team. Include:
The IT division for data security
HR for HR policies and training
Legal for regulatory compliance
Project or operations management
This collaboration ensures the SOP covers all operational aspects and aligns with real-world needs.
5. Create SOPs That Are Easy to Understand and Follow
SOP documents should:
Use operational language, not overly technical jargon
Include visual workflows or flowcharts
Clearly define who does what, when, and how
Example:“Security guards must patrol every 2 hours using a BodyCam device and record the patrol logs in the Nawakara Patrol Center system.”
6. Conduct Regular Training and Socialization
Once SOPs are complete, the next crucial step is:
Socializing them with all employees and partners
Conducting emergency response drills
Holding comprehension tests or simulations for security personnel
This ensures the SOP becomes a living guide, not just a formal document.
7. Perform Regular Evaluation and Updates
SOPs are not static documents. They must be:
Reviewed every 6–12 months
Adjusted to changes in technology, threats, or organizational structure
Audited as part of ISO 27001 or internal security audits
All changes must be officially communicated and followed by refresher training if necessary.
As an integrated security service provider with over 28 years of experience, Nawakara develops SOPs based on:
Site-specific Security Risk Assessments
Technology-based security systems (CCTV, AI, access control)
Collaboration with surrounding communities (community-based security)
Integration with 24/7 Command Centers and Emergency Response Teams throughout Indonesia
These SOPs form the operational backbone for all personnel and systems—from entry gates to server rooms.
Creating effective and integrated security SOPs is the key to building a safe, efficient, and threat-ready work environment. A strong SOP not only answers “what needs to be done,” but also “who is responsible and how to do it.”
Looking to Develop Security SOPs for Your Company?
Nawakara is ready to assist—from conducting SRAs, drafting SOPs, to implementing integrated security technologies.
Visit www.nawakara.comFree consultation with the Nawakara team – Contact Us Now!
Protect your company’s assets and reputation with structured and proven security procedures.
