Effective security is not solely built on technology and procedural systems. In operational environments close to local communities—such as mining, infrastructure, and industrial projects—the success of a security system is strongly influenced by the harmonious relationship between the company and its surrounding community.
This is why the Community-Based Security (CBS) approach is becoming increasingly relevant. In this model, security guards are not merely tasked with enforcing safety, but also act as vital bridges between the company and the local population.
Community-Based Security (CBS) is a security model that integrates community involvement as a key component of the company’s safety system. Its focus lies in building trust, communication, and collaboration between security personnel and local communities.
In this system, security guards play two strategic roles:
Safeguarding company assets and operations
Fostering healthy social relations with the surrounding community
Many industrial projects in Indonesia are located near residential or customary land. Tensions with local communities can lead to:
Protests or social disruptions
Unauthorized access to project sites
Sabotage or theft of assets
Damage to the company’s reputation
CBS helps mitigate these risks by nurturing a sense of shared ownership over safety and security.
Here are the key roles security guards play within the CBS approach:
As the Company’s Human TouchpointSecurity guards are the first representatives the community sees. Friendly, communicative, and fair behavior fosters a positive public image of the company.
As Field MediatorsGuards can act as direct links between the community and management to relay concerns or issues that need attention.
As Social Intelligence GatherersThrough regular interaction, guards can identify potential social disturbances before they escalate into serious incidents.
As Community Educators on Restricted ZonesWith a persuasive and educational approach, guards can explain operational boundaries and the risks of violating safety zones.
On January 24, 2025, Nawakara received a Certificate of Appreciation for Good Security Coordination from the Head of Tani Bhakti Village. This award recognized Nawakara’s efforts in maintaining routine communication, integrated security operations, and involving local authorities from 2021 to 2025. This initiative successfully fostered a sense of safety and mutual trust between the company and the village residents.
Read More: Security Coordination with Tani Bhakti Village
Here are some steps companies can take:
Select security personnel with strong interpersonal skills
Provide training in communication and local cultural awareness
Involve community leaders in security discussions
Create two-way communication channels between guards and residents
Report social issues promptly and systematically to management
Community-Based Security is a long-term solution for maintaining harmony between companies and communities. Security guards become more than just protectors—they are social connectors, trust builders, and harmony keepers.
For companies operating in socially or geographically sensitive areas, CBS is not an optional add-on—it is an integrated and indispensable part of a modern security system.
Nawakara provides integrated security services that combine professionalism, technology, and a human-centered, community-based approach. We believe strong security is built through collaboration, not confrontation.
Contact Nawakara’s expert team for a free security audit and customized integrated system solution tailored to your company’s needs.Get in Touch with Us Today!
