Director of Nawakara Arta Kencana, Iman Sujudi: Collaborative Spirit for the Security of Valuable Goods/Secure Logistics

Collaboration is essential in terms of security, where the mobilization of valuable goods takes place across various regions and involves multiple stakeholders. Collaborative activities take various forms, ranging from utilizing facilities, and infrastructure, to technology to create risk mitigation for logistics activities, ensuring integrated security.

Iman Sujudi, the Director of Nawakara Arta Kencana (NAK), shares a similar opinion regarding security and its connection to logistics. Joining the Nawakara group in 2014, Iman Sujudi has built a lengthy professional track record in the field of Cash and Valuables in Transit (CVIT).

NAK, a subsidiary of Nawakara, specializes in providing Cash and Valuables in Transit (CVIT) services and also engages in the secure transport of valuable goods. Initially formed as a department within the Nawakara group, NAK has evolved into a subsidiary, maintaining its focus on Cash and Valuables in Transit while expanding its services to include cargo and logistics.

Q: What services does NAK provide?

In general, NAK offers various services, including Cash and Valuables in Transit (CVIT) services, Cash Processing Center services, Cash Retail Deposit Machine, NewT (Nawakara Easy Way Transaction), ATM Replenishment Service, and Valuable Goods/Cargo services.

• Cash and Valuables in Transit Service (CVIT):

NAK provides secure transportation services using an integrated fleet with GPS, RFID, and CCTV technologies, along with other effective methods to ensure security. NAK has professional experience in securing valuable goods domestically and internationally.

• Cash Processing Center Service:

This service involves the processing of cash, including counting, sorting, packaging, and storage in safes, in compliance with Bank Indonesia regulations.

• Cash Retail Deposit Machine (CRDM):

A solution for retail businesses that want to deposit cash easily and conveniently. The machine is connected directly to the banking system, allowing for real-time credit to the customer’s account.

• NewT (Nawakara Easy Way Transaction):

A mobile application created by NAK to support digital cash pick-up and delivery services. NewT offers real-time monitoring, direct credit transactions, secure transactions, and comprehensive reporting.

• ATM Replenishment Service:

Targeted at banks for ATM, CRM, and CDM operation, including routine maintenance, and integrated alarms for security.

• Valuable Goods/Cargo:

This service involves the delivery and escort of valuable goods, including cross-province and international transportation. NAK collaborates with P1Force for security and allows clients to choose delivery services such as port-to-port or port-to-door for various valuable items.

As the business of Valuable Goods/Cargo services expands, NAK’s reach has extended across Indonesia and internationally, including Hong Kong, Mexico, the UK, and the USA. NAK collaborates with international companies such as Loomis, AVA Group, and Royal Halim.

Now, NAK is trusted to handle the delivery and escort of Foreign Currency (UKA) by Bank Indonesia.

Q: What are NAK’s flagship services to meet client needs?

NAK focuses on three flagship services: Cash Retail Deposit Machine (CRDM), NewT (Nawakara Easy Way Transaction), and CVIT Cargo.

• CRDM: NAK uses custom-made machines for CRDM, providing advantages such as counterfeit detection, monitoring suspicious activities, accurate transaction amounts, and real-time monitoring.
• NewT: An application supporting digital cash pick-up and delivery, offering real-time transactions, direct crediting to the client’s account, and continuous development for integration with other NAK services.
• CVIT Cargo: A service for the delivery and escort of valuable goods, offering security through collaboration with various parties, including airlines and insurance, ensuring the protection of clients’ assets.
• NAK believes that client satisfaction and trust are crucial. Effective collaboration creates a sense of security and trust, ensuring that clients’ money and valuable goods are protected through multiple layers of security.
• Q: Are there case studies on the use of NAK’s services?
• Case Study for CRDM: A retail company in the cosmetic and beauty industry found CRDM highly beneficial for handling cash transactions efficiently. CRDM minimized concerns about counterfeit currency, theft, and inaccuracies in transaction amounts.
• Case Study for NewT: Gas stations (SPBU) found NewT to streamline real-time transactions. The application facilitated on-the-spot transactions with delivery orders, simplifying the sending and receiving of goods.
• Case Study for Cargo: During peak demand periods, such as the Hajj season, Cargo services assisted banks in real-time delivery of cash to Hajj pilgrims. Cargo services are integrated with NewT, enhancing efficiency and safety.

In conclusion, NAK effectively manages, maintains, and develops services while fostering good collaboration with clients. Building trust and providing a responsible approach to clients’ needs are fundamental steps for NAK.

Q: What security threats can be mitigated using NAK’s services?

NAK, being involved in the delivery and escort of valuable goods, faces various security threats such as fraud, theft, and natural disasters. Mitigation measures include:

• CRDM: Counterfeit detection sensors minimize fraud and theft risks. CCTV in CRDM vehicles records all transactions, reducing the risk of theft.
• NewT: Mitigates risks associated with large cash deposits by offering real-time transactions and secure access to transaction history.
• Cargo Services: Armed escorts, collaboration with airlines, and tracking facilities mitigate the risk of theft or loss during transportation.

All CVIT and Cargo services are conducted using specially equipped vehicles, monitored in real-time, and collaborate with official police escorts when necessary.

Q: What regulations and collaborations does NAK engage in?

Collaboration is essential in the field of delivering and escorting valuable goods. NAK adheres to regulations from Bank Indonesia and the government to ensure optimal security and service.

Mobilization permits for cash are regulated by Bank Indonesia, ensuring NAK’s operations comply with regulations. NAK collaborates continuously with the Indonesian National Police (POLRI) for overall security, ensuring the safety of assets in processing centers and valuable warehouses.

NAK is a member of the Indonesian Cash Processing Service Companies Association (APJATIN), collaborating with other service providers to address business and operational challenges and facilitate required training from the Ministry of Manpower (KEMNAKER) and Bank Indonesia.

Private sector collaboration with airlines and insurance companies is crucial for the maximum protection of operational activities and client assets.