The role of security guards goes far beyond guarding gates or conducting routine patrols. They are a vital part of the Integrated Security Solution (ISS)—a comprehensive approach that combines technology, procedures, and human resources to fully protect company assets.
No matter how advanced the technology, security will never be optimal without proper, consistent, and high-standard training for security personnel.
An Integrated Security Solution (ISS) is a security system that integrates various components such as CCTV, access control, alarm systems, a command center, emergency response, and well-trained security personnel. This system is designed to prevent, detect, respond to, and recover from a wide range of both physical and digital security threats in a coordinated manner.
While technology can detect threats, a real-time response still requires human intervention. This is where well-trained security guards play a vital role. Here are several reasons why their training is essential in the ISS framework:
Training helps guards understand and implement standard operating procedures (SOPs), which are crafted based on Security Risk Assessments (SRA). Without training, SOPs remain just formal documents, with no practical execution in the field.
Trained guards can identify early warning signs of threats, understand evacuation protocols, use fire extinguishers effectively, and coordinate swiftly with the Command Center or Emergency Response Team.
Well-trained guards can maintain proper logbooks, document suspicious activities, and report incidents systematically, supporting the overall risk analysis process within the ISS framework.
Training ensures guards can operate modern security devices such as:
Body Cameras
Mobile Patrol Apps
Access Control Scanners
Internal Communication Radios
Technology is only effective when used by competent personnel.
Untrained guards are more prone to errors, creating security loopholes—or worse, becoming part of the problem. Training builds discipline, work ethic, and professionalism.
Nawakara provides tiered training programs that comply with Indonesian National Police standards:
Gada Pratama: Basic training for new guards
Gada Madya: Advanced training for supervisors or team leaders
Gada Utama: Managerial training for corporate-level security heads
Additional technical training includes:
Emergency response and evacuation
Conflict management in the field
Cybersecurity awareness
Use of electronic security devices
In a large industrial project managed by Nawakara, asset loss was reduced by 56% in one year thanks to a combination of ISS implementation and intensive security guard training. Security personnel not only conducted patrols but were also able to:
Coordinate directly with the Command Center
Respond to system alarms using the correct SOPs
Report incidents in real time using a digital platform
Security guards are not just accessories to a security system—they are its foundation.In an Integrated Security Solution, guard training is the bridge between system planning and field execution. Without well-trained personnel, even the best technologies and procedures will lose their effectiveness.
Investing in training not only enhances security but also improves operational efficiency, company reputation, and stakeholder trust.
Nawakara offers standardized security guard training programs and integrated security services for companies across Indonesia.
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